Refund & Return Policy

Once you receive your goods, we offer a 15-day money-back guarantee! The refund policy only applies to the individual purchasing the item/s. If you do not love your items, you may exchange them with another product within 15 days from the date of receipt as long as they are returned unused and in the same condition as they are received. (During November & December, our Gift Receipt for Exchanges is extended till the 7th of January.) Please note that this does not apply to Engravable Products and earring sets due to hygienic purposes. Items that are being exchanged will be valued at the price they were purchased at, and the replaced item will be priced according to the current prices while also benefiting from any current offers or promotions. Kindly note that items purchased with One4All Vouchers cannot be refunded and free gifts are not exchangeable.