Refund & Return Policy

Once you receive your goods, we offer a 15-day money-back guarantee! The refund policy only applies to the individual purchasing the item/s. If you do not love your items, you may exchange them with another product within 15 days from the date of receipt as long as they are returned unused and in the same condition as they are received. Items that are being exchanged will follow the current prices whilst also benefitting from any offer or promotion being offered at the time. Whilst for refunds, the individual will be refunded the amount paid for the purchase. Kindly note that items purchased with One4All Vouchers cannot be refunded. Additionally, if a package was delivered, and an item is to be refunded, a €5 delivery charge will be deducted from the amount paid. Please note that this does not apply to Engravable Products and earring sets due to hygienic purposes.